Welcome to Ethnigue. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website. If you do not agree to these terms, please do not use our site.
1. General Conditions
- Eligibility: You must be at least 18 years old to use our website and make purchases. By using our site, you represent that you meet this age requirement.
- Modifications: We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for any updates.
2. Products and Services - Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions or other content on our website are entirely accurate, complete, reliable, current, or error-free. If a product offered by Ethnigue is not as described, your sole remedy is to return it in unused condition, subject to our return policy.
- Pricing: All prices are listed in USD and are subject to change without notice. We reserve the right to modify prices, discontinue products, or limit the quantity of products available at any time.
- Customization Services: If you choose to customize a product, you agree to provide accurate and complete information for the customization. We are not responsible for errors resulting from incorrect information provided by you.
3. Order Process - Order Acceptance: Your order constitutes an offer to purchase from Ethnigue. We reserve the right to accept or decline your order at any time for any reason. After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order; it simply confirms that we have received your order.
- Payment: We accept various payment methods as indicated on our website. All payments must be made in full at the time of purchase. If your payment method is declined, your order will not be processed.
- Shipping: We ship to select locations outside of India. Shipping times and costs will be provided at checkout. Ethnigue is not responsible for any delays, damages, or losses occurring during shipping.
4. Returns, Refunds, and Exchanges - Standard Returns: If you are not satisfied with your purchase, you may return the item(s) in accordance with our Return Policy. Items must be returned in their original condition within 7 days of receipt.
- Sale Items: Please note that we do not accept returns, refunds, or exchanges for products purchased during any sale events. All sales are final for these items.
- Refunds: Refunds will be issued to the original payment method after we have received and inspected the returned item(s). Shipping and costs are non-refundable.
- Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
- Package Opening Video: To raise any queries or concerns regarding your order, it is mandatory to provide a video of you opening the package. This helps us address your concerns effectively and ensure the integrity of the products you receive.
5. Intellectual Property - Ownership: All content on the Ethnigue website, including text, graphics, logos, images, and software, is the property of Ethnigue or its content suppliers and is protected by copyright and other intellectual property laws.
- Use of Content: You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any of the content on our website without our express written permission.
6. User Conduct - Prohibited Activities: You agree not to engage in any activity that disrupts or interferes with the website, its servers, or networks connected to the website. You also agree not to attempt to gain unauthorized access to any portion of the website, other accounts, or computer systems or networks connected to the website.
- User Content: If you post or submit content on our website, you grant Ethnigue a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content. You are solely responsible for the content you submit, and you agree not to post any content that is unlawful, defamatory, or infringing on the rights of others.
7. Limitation of Liability - Disclaimer: Ethnigue provides its services and products "as is" and without any warranty or condition, express, implied, or statutory. We do not guarantee that our website will be error-free, secure, or uninterrupted.
- Limitation: In no event shall Ethnigue be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, even if we have been advised of the possibility of such damages.
8. Indemnification
You agree to indemnify, defend, and hold harmless Ethnigue and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website or violation of these Terms of Service.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
10. Contact Information
If you have any questions about these Terms of Service, please contact us. Thank you for choosing Ethnigue. We are committed to providing you with the best shopping experience and appreciate your trust in us.
